ISO 21001
ISO 21001:2018 is an international standard developed by the International Organization for Standardization (ISO) which provides management tools for organizations that offer educational services. It intends to help educational providers meet student’s requirements and needs. ISO 21001 is based on ISO 9001 - Quality Management Systems, but it provides a specific framework for educational organizations that aim to enhance the satisfaction of their learners by improving the educational processes and ensuring conformity to learners’ requirements. The standard can be applicable to all organizations that provide a curriculum for the development of knowledge, skills and attitudes by means of different lecturing methods.
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WHY IS EDUCATIONAL ORGANIZATIONS MANAGEMENT IMPORTANT FOR YOU?
Education is a fundamental need for everyone in the society; therefore, everyone should be concerned with the quality of education delivered by education providers. However, even though the outcomes cannot be guaranteed, educational institutions can play a crucial role in ensuring that learners receive the expected quality of education.
The ISO 21001:2018 certification will enable you to provide educational services in a more effective and efficient manner, and to offer a more personalized experience to all learners, particularly to those with special education needs and distance learners. Moreover, by becoming ISO 21001:2018 certified, you can demonstrate to stakeholders that you are committed towards improving your educational system.